Young people interested in starting a career in information technology now have a valuable opportunity through the Technical Support Learnership Programme 2026 offered by Ikusasa Technology Solutions in partnership with the Media, Information and Communication Technologies Sector Education and Training Authority (MICT SETA).

This learnership programme aims to equip unemployed youth with practical IT skills and an industry-recognised qualification. Training will take place at Esayidi TVET College, specifically at the Umzimkhulu Campus in KwaZulu-Natal, South Africa.

Participants will receive a monthly stipend according to MICT SETA guidelines while completing the training programme, making this opportunity ideal for young individuals who want to build a career in the IT sector.

What is the Ikusasa Technology Solutions Technical Support Learnership?

The Ikusasa Technology Solutions Technical Support Learnership is a structured training programme designed to prepare young people for careers in IT technical support.

The programme combines theoretical classroom learning and practical workplace training, allowing participants to gain both knowledge and real-world experience.

Through this initiative, Ikusasa Technology Solutions works with Media, Information and Communication Technologies Sector Education and Training Authority to support digital skills development and create employment opportunities for South African youth.

Technical Support Learnership 2026 Overview

Here is a quick overview of the programme:

• Programme: Technical Support Learnership Programme

• Training Provider: Ikusasa Technology Solutions

• Qualification: Technical Support – NQF Level 4

• SAQA ID: 78964

• Credits: 163 Credits

• Programme Duration: 12 Months

• Training Location: Esayidi TVET College – Umzimkhulu Campus

• Province: KwaZulu-Natal

• Stipend: Paid monthly according to MICT SETA guidelines

• Application Deadline: 21 March 2026

This programme is designed to develop IT support professionals who can assist organisations with technical and computer-related challenges.

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MICT SETA Technical Support Qualification (NQF Level 4)

The learnership leads to a Technical Support qualification registered at NQF Level 4, recognised by the Media, Information and Communication Technologies Sector Education and Training Authority.

The qualification includes 163 credits and focuses on essential IT support skills such as:

• Computer hardware troubleshooting

• Software installation and maintenance

• Network support fundamentals

• Customer service for IT support environments

• System troubleshooting and problem-solving

Completing this qualification can open career opportunities in IT support, helpdesk services, and technical maintenance roles.

Learnership Duration and Training Structure

The Technical Support Learnership Programme runs for 12 months.

During this period, learners will complete:

• Classroom-based IT training

• Practical technical support exercises

• Workplace exposure

• Assessments and practical evaluations

This balanced training structure helps learners build confidence and develop real IT skills.

Training Location at Esayidi TVET College Umzimkhulu Campus

The training will take place at Esayidi TVET College, specifically at the Umzimkhulu Campus in KwaZulu-Natal.

TVET colleges play an important role in developing technical and vocational skills across South Africa, and this campus provides learners with access to training facilities and technical education resources.

The location also ensures that students receive a supportive learning environment while developing their IT expertise.

Eligibility Requirements for Applicants

Applicants who want to participate in the Ikusasa Technology Solutions Technical Support Learnership must meet certain eligibility requirements.

Basic criteria include:

• Must be a South African citizen

• Must be between 18 and 35 years old

• Must be currently unemployed

• Must be interested in information technology and technical support

Meeting these requirements will help ensure that applicants are suitable candidates for the programme.

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Matric Requirements and Subject Marks Needed

Applicants must have a Matric certificate to qualify for the programme.

In addition, the following subject requirements apply:

• Minimum 50% in Mathematics

• Minimum 50% in English

These requirements ensure that learners have the basic academic foundation needed to succeed in technical IT training.

Skills You Will Gain from the IT Technical Support Learnership

Participants in the programme will gain several valuable skills that are highly relevant in today’s technology-driven workplaces.

Key skills include:

• Computer system maintenance

• Network troubleshooting

• Customer support for IT users

• Hardware and software installation

• Technical problem-solving

These skills can lead to entry-level roles such as IT support technician, helpdesk assistant, or computer technician.

How to Apply for the Ikusasa Technology Solutions Learnership

Interested applicants must send their applications via email.

Application Email

info@ikusasatech.com

Application Tips

1. Prepare an updated CV.

2. Include your Matric certificate and other relevant documents.

3. Ensure your contact details are correct.

4. Submit your application before the deadline.

Applying early can increase your chances of being considered.

Application Deadline and Contact Details

The closing date for the Ikusasa Technology Solutions Technical Support Learnership Programme 2026 is:

21 March 2026

Contact Information

• Mobile: +27 82 494 7848

• Telephone: 010 824 1153 / 1154

Applicants can use these contact details if they require further information about the programme.

Frequently Asked Questions (FAQs)

1. What is the Ikusasa Technology Solutions Technical Support Learnership?

It is a training programme that provides IT technical support skills and workplace experience.

2. Which organisation offers the learnership?

The programme is offered by Ikusasa Technology Solutions in partnership with MICT SETA.

3. What qualification will learners receive?

Participants will receive a Technical Support qualification at NQF Level 4.

4. How long does the programme last?

The learnership runs for 12 months.

5. Where will the training take place?

Training will take place at Esayidi TVET College – Umzimkhulu Campus.

6. What is the SAQA ID for the qualification?

The SAQA ID is 78964.

7. What is the minimum qualification required?

Applicants must have a Matric certificate.

8. Are specific subject marks required?

Yes, applicants must have at least 50% in Mathematics and English.

9. Will learners receive a stipend?

Yes, learners will receive a monthly stipend according to MICT SETA guidelines.

10. What is the application deadline?

The closing date for applications is 21 March 2026.